Insights from Natalie Thayer, Senior Copywriter:
Today, our lives are more tethered to the digital realm than ever before — thank you, smart phones, Zoom meetings, cryptocurrency and the Metaverse. So, it’s probably no surprise that digital tools play an important role in your business’ marketing strategy. Email marketing is just one such tool that’s invaluable to have in your proverbial toolkit.
Combining speed and flexibility with a relatively small price tag, email marketing offers businesses of all sizes and in all industries the chance to get valuable facetime with customers. At the same time, it strengthens brand awareness with each eblast. If you ask us, that sounds like a win-win. Of course, there are a few pitfalls to avoid to keep you from being relegated to the dreaded “spam” folder. That’s why we’re here to walk you through a few ways to make the most of your email marketing journey.
Less is More
While it might be tempting to send out back-to-back eblasts to your entire email list — we’re going to stop you right there before you hit “send.” Think about all the unread emails piling up in your inbox from retailers, community organizations, apps and social media platforms. Even if you’ve opted into the list, having your inbox flooded with messages can be annoying at best. Instead, think about frequency strategically. Set a cadence that keeps your brand on your audience’s radar without overwhelming them. This might take the form of a monthly eNewsletter, quarterly recap or seasonal sale.
With nearly 60% of email marketers citing personalization as one of the best ways to increase engagement, it makes sense that we’re seeing a trend toward personalized messages. If you’re asking customers to share personal information with you, it’s a great way to show them that you’re listening. Segment your list according to their personal details — for example, by industry or title — and create targeted content for each segment. Celebrate birthdays with a quick note or special discount, call people by their first names in the body or subject line, craft customer journeys that are relevant to where they are in the sales process.
Highlight Your Brand
When it comes to building brand awareness, consistency is key. For example, Forbes reported that brand consistency across platforms could boost revenue by up to 23%. A big part of this is pretty simple: as people become more familiar with your brand elements — colors, logo, tagline and even stylistic voice — it’s easier for them to remember it in the future. Email marketing offers a great way to reinforce those elements. Each eblast should align with your overall brand messaging, helping build recognition and encourage connection.
Brand loyalty is driven by emotional connection. Showcasing the people, processes, traditions or values instilled in your company can help tell your story in a way that resonates with your audience. This may take the form of team spotlights, Q&As, community initiatives or time lapse videos of a special project. While this may look different, depending on your industry and business model, all companies have a story to tell. Email marketing offers an avenue for sharing a behind-the-scenes look at the things that bring your business together.
Don’t Wait, Authenticate
Don’t let all that hard work end up in the junk folder, never to see the light of day. Before you send your very first campaign, you’ll want to make sure you authenticate your domain. Without getting too into the technical weeds, email authentication essentially acts as a “digital signature” to show that your emails are legit. This helps with deliverability, making sure you’re reaching the inboxes of most, if not all, of the recipients on your list.
These steps can help you get started developing a strategic plan — but this is still just the tip of the iceberg. Email marketing is multifaceted and offers numerous options for engaging with customers, showcasing your brand and building awareness. If you want to learn more about how these tips — and more — can help you grow your business, let us know. Our team is here to help.