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Social Media Management Tips & Tools


Social media management for your business can feel pretty overwhelming. With all the readily-available information out there, it can be hard to know where to start, or how to juggle multiple business social media accounts while still increasing and maintaining customer engagement.

There’s no need to stress about being able to handle it all – today’s digital landscape has made it easier than ever to streamline the process of social media management, and to make your social media work for you.

Use A Post-Scheduling Platform

The future is here, and that means we no longer have to worry about manually posting to social media anymore. This should be at the top of a social media manager’s list – scheduling out posts and then letting platforms like Hootsuite or Buffer do the work for you. Plus, most platforms offer analytics that allow you to see how your posts are performing, and what time of day or day of the week is the best time to schedule them.

Pay Attention to Metrics

A good customer engagement strategy means you need to know your audience – and if they don’t like what they see on your social pages, they’ll have no reason to keep coming back. Keep track of how your social media posts are performing, and don’t keep making the same mistakes – if certain kinds of posts aren’t receiving a lot of engagement, it may be time to shake up your strategy and create a new game plan for customer interaction.

Focus on Quality, Not Quantity

It may take a while to find the right balance, but bombarding your followers with too much information might make your audience lose interest. Focus on quality, shareable content that will be easy for your followers to relate to and engage with while staying relevant to your industry. This will ensure that your social media presence is appealing to your audience.

Social media management is a job that comes with a lot of responsibility, but with the right tools, your engagement strategy will pay off for your business social media accounts. Want to develop a great social media strategy that’s right for your brand? Design At Work’s team of writers and designers are on hand to help you come up with the perfect way to keep your social media audience coming back for more.



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